Superior Gold Group, LLC.

3.0 star rating Rating - based on 27 reviews & complaints
 
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Superior Gold Group, LLC. Categories
Gold, Silver, and Platinum Dealers
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Customer Reviews, Ratings & Complaints
Complaint Posted 12/26/2010
Review 12/26/2010
Superior gold group are rip off experts these people stole my money. I paid with a bank transfer and when I read the contract I refused to sing and demanded my money back. I have not been able to get a responds and had to hire a lawyer. Now the co... Read More »
 
 
 
Complaint Posted 11/4/2010
Review 11/4/2010
I purchased several ounces of gold and a couple hundred ounces of silver on 6/27/2010. I have yet to receive my shipment when I was told it would be no later than 45 days after the purchase. Upon calling the company many, many times I was told my... Read More »
 
 
 
Complaint Posted 9/24/2010
Review 9/24/2010
May 20, 2010, I purchased $3000 worth of gold coins from Superior Gold with a promised delivery date of less than 45 days. My cashier's check was acknowledged, however, we were told that due to "internal problems and layoffs" there would be a furt... Read More »
 
 
 
Review Posted 8/19/2010
Review 8/19/2010
Recently, I have had the distinct pleasure of dealing with Superior Gold Group, LLC in a rollover of my Simple IRA to a Gold IRA. The Account Executives ensured not only I understood each step of the process, but understood what step I needed to t... Read More »
 
 
 
Complaint Posted 8/9/2010
Review 8/9/2010
I had the unfortunate misfortune of dealing with this company earlier this year, I invested some of my IRA savings to receive coins and have not received anything. I have been in contact with Paula Rockenstein from the Santa Monica City Attorneys... Read More »
 
 
 
Review Posted 7/20/2010
Review 7/20/2010
I heard about Superior through a friend in 2008, and bought metals. The metals have been doing well, didnt have any issues with a delay. This was company for me... Read More »
 
 
 
Review Posted 7/16/2010
Review 7/16/2010
Im a pretty simple guy, and don't like a lot of sales when I buy things. I called this company and their people were straight forward. Called a couple other places first, and it wasn't as clear what they wanted, and what I would get. Bought from t... Read More »
 
 
 
Review Posted 7/7/2010
Review 7/7/2010
June 2010, converted to Gold IRA through Superior - July 2010 all transactions completed and already seeing an increase in my retirement account. AWESOME service from Rex and A.J. Very smooth transactions and customer service was unbelievable. I h... Read More »
 
 
 
Review Posted 7/2/2010
Review 7/2/2010
We got involved with Superior Gold for a rollover 401k in December 2009. The follow up via the phone and effort from the sales staff was very good.

Once the 401k funds were delivered to Superior, information from Superior was incomplete. I woul... Read More »
 
 
 
Review Posted 7/2/2010
Review 7/2/2010
Investing with Superior Gold Group LLC, especialy with Rex Saint-Onge who answered all of our questions. He explained the economy and market conditions and told us to be patient, that it could take awhile to complete the transactions. We are very... Read More »
 
 
 
Review Posted 7/2/2010
Review 7/2/2010
I decided to roll over some of my Ira into gold in October 09. I choose Superior Gold. Norm Cooper was very helpful in explaining about gold and silver and answering all my questions.... It took 6 monthes for my order to be filled, which I thought... Read More »
 
 
 
Complaint Posted 6/23/2010
Review 6/23/2010
They will sell you gold, just not ship it to you. LIARS!!!!! They give con men a bad name. This is a ponzi scheme, DO NOT do business with this company. They will say ANYTHING to get you to buy from them, especially that guy named Eric, also Mike... Read More »
 
 
 
Complaint Posted 6/21/2010
Review 6/21/2010
Superior Gold Group ripped off my $5,500 401(k). They directed me to send my 401(k) to Sterling "Trust" Company to convert the 401(k) into an IRA. Both companies helped themselves to several hundred dollars in fees. Sterling "Trust" even bills me... Read More »
 
 
 
Review Posted 6/1/2010
Review 6/1/2010
My Mom bought from this last week so I really wanted to make sure it sent well. I didnt know what to expect, but they had good prices so we went them. They did a good job and she is happy, so Im happy. Read More »
 
 
 
Review Posted 5/12/2010
Review 5/12/2010
I would encourage any one that is having trouble with Superior Gold Group to contact Tiffany Hsu at the Los Angeles Times. She wrote an article in the 5/8/10 LA Times Business section on the run for precious metals and cited Superior Gold as one h... Read More »
 
 
 
Complaint Posted 5/7/2010
Review 5/7/2010
THIS COMPANY IS A BIG RIP OFF...DO NOT DO BUSINESS. THEY SOLD GOLD TO MY FREIND AT 2400 AN OUNCE!! FOR BULLION- SHE IS FILING A LAWSUIT-- ALL HER SAVINGS-- ALL OF IT...RIPPED OFF...AND THEY RIPPED OFF MY MOM'S FOUNDATION FOR POOR KIDS TOO. PLEAS... Read More »
 
 
 
Complaint Posted 4/23/2010
Review 4/23/2010
Superior Gold Group is a scam company. There is no one there who can fulfill your order. My agent is gone. His supervisor had his cell phone disconnected. Mr. Sands in charge will not respond to my calls I am the proverbial retired school teacher... Read More »
 
 
 
Complaint Posted 4/11/2010
Review 4/11/2010
I invested 16k(1/30/10)After alot of BS,they finally give me a delivery date(for gold coins) of 4/1/10.That has come and gone with no delivery.The few times I was able to talk to a person.On every call(3 total)I was lied to.These people are liars... Read More »
 
 
 
Review Posted 4/1/2010
Review 4/1/2010
I called in and spoke to a sales person he was very informed and didn't pressure me to buy like a few other companies.I havent bought yet but I am likely to do so in the coming month. Its a big purchase and I will go over all the information I was... Read More »
 
 
 
Review Posted 4/1/2010
Review 4/1/2010
Recently I completed an IRA transfer with the Superior Gold Group. While the overall time to transfer from my current custodian to Superior Gold Group took longer than I expected, I am new to precious metals and stocks usually complete in less tha... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (888) 969-6465 Address   100 Wilshire Blvd., Suite 950
Santa Monica, CA 90401
Website   http://www.gold101.com Email  
Contact   Bruce Sands Other  
 
 
 
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