Patti M.'s review of Century Photo

Century Photo

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Customer Reviews & Ratings
Complaint Posted 11/14/2012
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STAY AWAY FROM THIS COMPANY!!
I WISH I WOULD HAVE READ THE REVIEWS. I ordered on OCT 7,2012 & inquired about my order 3 weeks later. JUST HAD A FEELING IT WAS A SCAM-when I tried to check the order. Spent most of my days off of work trying to get a hold of someone so I could ask about my order. KEPT GETTING THE RUN AROUND THAT THEY WERE RE-STRUCTURING. DON'T FALL FOR IT. TRIED EVERY OPTION ON THE PHONE & HAVE BEEN ON HOLD FOR MORE THAN 1.O HR. CALLED BACK & THEY WOULD PUT ME ON HOLD AGAIN. FINALLY I HAD IT & CALLED THEM & WOULDN'T HANG UP. ASKED TO TALK TO THEIR SUPERVISOR & WAS TOLD I COULD NOT. WHAT COMPANY DOES THAT? THEY GAVE ME A BOGUS EMAIL THAT NEVER GOT ANY RESULTS! MY END RESULT WAS I CALLED MY CREDIT CARD CO & FILED A DISPUTE. I MAY BE OUT THE SHIPPING CHARGES BUT I DID GET MY PRODUCT CANCELLED & THE CHARGES REVERSED FOR THAT. IF FILING A DISPUTE PLEASE LIST YOUR SHIPPING AMOUNT TOO!!! THEY GOT 12.99 FROM ME BUT IT COULD HAVE BEEN WORSE. WHERE'S THE ZERO FOR A RATING? KEEP AWAY FROM THIS COMPANY! If there was something good to say I would've said it. I'm not one to down grade but this is not right.
 
 
 
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Additional Business Information
Hours   Phone   (800) 975-6429 Address   10425 Slusher Drive
Santa Fe Springs, CA 90670
Website   http://www.centuryphoto.com Email   info@centuryphoto.com
Contact   Customer Service Other  
 
 
 
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