Nata K.'s review of Marshall Western Clothing, INC

Marshall Western Clothing, INC

Customer Reviews & Ratings
Complaint Posted 6/23/2020
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WORST CUSTOMER SERVICE AND RETURN POLICY EVER!! I have never purchased anything online that I could not return for a refund. THEY ISSUE STORE CREDIT ONLY!! only if you read the fine print do you see their ridiculous return policy. I was in a hurry, so I did what I often do and purchase several dresses not knowing which one would work. well, I just spent $360 for a dress I will wear once because I am never buying anything else from this company ever again. I will probably use the store credit just to make sure they aren't getting my money, but I will not wear their dresses or shop from them ever again!!! SOOOOO FRUSTRATED! STAY AWAY!! In an age where everything is online, I do not know how they expect to get away with this policy.
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