Total Body Experts

4.6 star rating Rating - based on 493 reviews & complaints
Total Body Experts began with a simple mission in mind. Our goal is to provide unbeatable prices with the best customer service. We are comprised of a team of individuals who have our customer’s best interest at heart.  
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Total Body Experts Categories
Exercise Equipment Sales and Service
Exercise and Physical Fitness Programs
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Customer Reviews, Ratings & Complaints
Complaint Posted 4/13/2021
BUYER BEWARE!
BUYER BEWARE! I have NEVER written a negative review before in regard to any company, but TBE has pushed me to the edge! I am an avid online shopper for the past 20+ years. I ordered a Life Fitness stationary bike on Dec 28, 2020...I paid in full... Read More »
 
 
 
Review Posted 4/13/2021
Justin is the best!
I called Total Body Experts to purchase a specific bike for my husband as a birthday present. Justin was super knowledgeable and helpful. He explained all about the bike and when I started asking questions about features, he recommended I look at... Read More »
 
 
 
Review Posted 4/7/2021
Thank you Justin & Tiffany!
I called the sales line for a few follow up items for a prior order. Justin got it done for me right away - fixing a small thing that I couldn't get any of their people to do via email. Tiffany handled my original order and was also very responsiv... Read More »
 
 
 
Review Posted 4/6/2021
Justin Robin is the man
Justin qas very helpful and knowledgeable! I appreciate his customer service and is an asset to your company. Read More »
 
 
 
Review Posted 3/31/2021
Stairmaster SM3
So I was hesitant to make this purchase because of never dealing with this company but let me tell you. Justin was very understanding of my situation and affordability. He introduced me to the SM3 and I was sold in a couple hours. Justin made the... Read More »
 
 
 
Review Posted 3/24/2021
Justin Rubin
I just purchased a Keiser M3i from Studio-Cycles. Justin was amazing to work with! He answered any and all of my questions and made the process very easy. I am excited to receive my bike and start riding. I highly recommend Studio-Cycles and Justi... Read More »
 
 
 
Review Posted 3/16/2021
Justin
We could not be more thrilled with our stair master. From the moment we spoke to Justin, he patiently answered all of our questions, clearly explained answers to all of our questions. The delivery was simple and easy. Assembly instructions are cle... Read More »
 
 
 
Review Posted 3/15/2021
Amanda
My brother was in need of a recumbent stepper and Amanda was delightful to work with. She sent us all the information we could possibly need and even guided us through the assembly manual. I appreciate Amanda’s patience and honesty very much. Than... Read More »
 
 
 
Review Posted 3/15/2021
Thank you Justin Rubin
Yesterday I purchased a SC3 bike from Studio-Cycles and received excellent Customer Service.Justin Rubin answered all of my questions and was a big help. He was very knowledgeable, enthusiastic, and very professional. I van't wait to start riding... Read More »
 
 
 
Complaint Posted 3/6/2021
Wrong accessory, minor damage not addressed, once you buy you're on your own.
Gave them a month to respond. I understand Covid makes things hard, but I imagine business is good for this company. Brian was very quick to call and answer BEFORE I bought the bike... My bike arrived with minor damage, but it's supposed to be bra... Read More »
 
 
 
Review Posted 3/5/2021
Thank you Amanda!
We purchased a Spirit CRS800S Recumbent Stepper from Total Body Experts. Amanda did an outstanding job as our sales person. She was very knowledgeable, professional and helpful. We are looking forward to receiving the stepper. Steve M. Read More »
 
 
 
Review Posted 2/25/2021
Ask for Aly at Studio-Cycles
Studio-Cycles Customer Service sold us on the Keiser M3i. My wife and I were leaving to pick up a new EchelonX5 from Dick's sporting goods when I called Studio-Cycles and spoke with Aly. Not only was she pleasant, knowledgeable and very enthusias... Read More »
 
 
 
Review Posted 2/25/2021
Aly made my day !!!
I called around about purchasing the Power Plate MOVE, including the manufacturer. When I called Total Body Experts and spoke to Aly, she was incredible because of her knowledge, professionalism and friendliness, so I purchased it from her. I won'... Read More »
 
 
 
Review Posted 2/21/2021
Brian F. is the best!
It was great to speak with someone who listens and can answer your questions. I purchased a Stages SC3 and a saddle for my wife. The bike arrived and was assembled without issue, but the saddle never shipped. I followed the Total Body process to f... Read More »
 
 
 
Review Posted 2/20/2021
Aly was amazing.
I bought a Schwinn Spin bike for my home. Aly was the best. She was patient, knowledgeable, helpful and a pleasure to deal with. That is the best customer service experience I have had in a very long time. I am looking forward to getting this bike... Read More »
 
 
 
Review Posted 2/15/2021
AWESOME Company to order from!!
I just received my Matrix Stepmill which was sold to me by Brian F and I cannot tell you how thrilled at how amazing this piece of equipment looks and sounds....LIKE.BRAND.NEW!!! Brian was a great and very informative salesperson and the company t... Read More »
 
 
 
Review Posted 2/12/2021
Thank you Amanda!
I recently purchased a recumbent stepper for my parents. Amanda was our sales representative. Amanda provided us with her personal number and let us know we could contact her anytime. Her responses were always immediate and she even took the time... Read More »
 
 
 
Review Posted 1/22/2021
Great product, great service, written instruction pamphlet (not for the novice)
I purchased a Schwinn AC Performance Cycle and Echelon 2 console from Total Body Experts and Studio Cycles in late November. I worked with Jason who was very knowledgeable and answered all my many questions about which product suited my needs, war... Read More »
 
 
 
Review Posted 1/5/2021
Great experience!
I recently bought an indoor cycling bike (stages) for my home and would like to share some positive feedback here! I am very impressed! Each individual that I interacted with, from purchase to the actual delivery, were super friendly, helpful, and... Read More »
 
 
 
Review Posted 12/31/2020
Great Company to work with
I was considering a new Spin Bike for home use to supplement my outdoor riding but could not decide on which one (so many options and choices). Jason Schneider was patient, professional and extremely knowledgeable. He took the time and helped me d... Read More »
 
 
 
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Additional Business Information
Hours   Customer Service Open Monday-Friday 9am to 5pm PST Phone   (866) 203-5770 Address   12909 Cerise Ave
Hawthorne, CA 90250
Website   http://www.totalbodyexperts.com Email   marc@totalbodyexperts.com
Contact   Marc Erickson Other  
 
 
 
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