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Huge gap left on the gates
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They measured the fence double gates installation incorrectly and left a huge separation gap between the gates that can't even be corrected because the adjustment located at the hinges is maxed out (leaving another huge gap on each post). Owner came to see the gates and refuses to fix it, claiming this is "industry standard", which is total BS. I paid for a privacy fence and ended up with gap so big that anybody can see inside my patio from the street.
Any company can make mistakes, so I contacted the owner and reported the issue in good faith so they can fix the problem. I never expected the owner to make up a bunch of lies just to avoid fixing a bad quality job. I personally find the level of dishonesty and unprofessionalism showed by the owner of this company very disturbing.
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