shelly b.'s review of MagicJack LP

MagicJack LP

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Complaint Posted 2/8/2010
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Review 2/8/2010
I wish I would have checked here before getting myself mixed up in this scam. I went for the free trial, which turned out to cost $50.85. Then, my bank account was charged $93.80. I contacted them within 20 minutes of ordering and they acted like I was crazy. I explained that I was going to contact my bank and let them know these charges were not authorized. Then I was transferred to another "live" chatter, which I still don't think is all that live, it seems like a recorded text, going in circles, repeating the same information over and over. I spent 45 minutes trying to get Neville and Hakiim to understand that I wanted to cancel transaction completely and get credit for $93.80. They did not want to credit me anything but $50.85 and only after 30 day trial. They still refuse to accept that my bank was credited more than they say and are working on cancelling it, they said check back in 48 hours. I don't know what is to happen but definitely do not give them your bank info. I am very unhappy and haven't even received it yet? Glad I did not install it on my computer, it seems like that opens a whole other ballgame of issues.
 
 
 
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Additional Business Information
Hours   Phone   (561) 594-2140 Address   5700 Georgia Avenue
West Palm Beach, FL 33405
Website   Email   russop@magicjack.com
Contact   Peter Russo Other  
 
 
 
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