Dale B.'s review of PC Security Shield

PC Security Shield

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Complaint Posted 3/28/2010
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Review 3/28/2010
I recently upgraded to win 7 x64. I contacted pcsecurity shield and asked what I had to do, to get a version of their software that was compatible with this version of windows. They didn't respond to my emails. I called them twice and talked to their Yogi support. They stated they were transferring me to get a new link to download it from. They transferred me to pc security shield. Who's phone line said the office hours as if the place was closed, then disconnected me. I called back and talked to yogi again. Told them to verify I had a person on the phone this time and they said ok. Then they did the exact same thing to me. Their hours are 9 am to 9pm est. I live in florida, est time. I called well before their closed hours. It has been 3 days now and I have still not received a responce from pcsecurity shield. My brand new operating system has already been infected by a virus due to it. Thank you pcsecurity shield for your "24 hour" promised maximum response time and the 3 day wait I have so long had to afford. At the cost of a brand new and infected pc.. I will not buy your products again. I had their product for over 2 years. It caught virtually no viruses. I would run it and it would say my pc is clean. Then I would run something like MBAM and it would find 6 viruses.. This response time was the last straw.
 
 
 
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Additional Business Information
Hours   Phone   Address   109 Commerce Road
Boynton Beach, FL 33426
Website   http://www.pcsecurityshield.com Email  
Contact   Dan Scaduto Other  
 
 
 
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