andro s.'s review of Premier Nissan of San Jose

Premier Nissan of San Jose

         
Customer Reviews & Ratings
Complaint Posted 6/25/2012
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DECEPTIVE PRACTICES
I was in the market for a 2012 4-cylinder Nissan Frontier. I wanted the 4-cylinder for the gas mileage & the lower insurance rate. After filing an online request for a quote from http://carsdirect.Com, the dealership called me back very quickly & told me that they had the vehicle I was looking for. After test driving a demo, I went in a couple of days later to sign all the paperwork & purchase the "4-cylinder Frontier". After I cut a deal & signed the paperwork they told me that the vehicle was just sold, but they had another 4-cylinder Frontier on the lot but a different color. I looked it over & agreed to purchase the one on the lot. (Remember that nowhere on the vehicle does it say i4 or v6 - just Frontier) when I got home I found the sticker in the glove compartment & discovered I just purchased a 6-cylinder Frontier!! I looked under the hood & sure enough I saw "v6". After the management team discussed it with the general manager I was told "no". The gm refused to budge & said that it was my responsibility to know what I was buying & it was my problem. If this was not a flagrant deceptive practice I don't know what is.They misrepresented the vehicle, told me I was purchasing a 4-cylinder & then said it was my fault!
 
 
 
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Additional Business Information
Hours   Phone   (408) 978-1234 Address   1120 Capitol Expressway Auto Mall
San Jose, CA 95136-1105
Website   http://www.premiernissanofsanjose.com Email  
Contact   New Contact Other  
 
 
 
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