Kimberly G.'s review of Shop4tech.com

Shop4tech.com

Preferred Members
Elizabeth Shutters
4.8 star rating 2325 miles
Barberas Autoland
24 miles
JB Merchant Capital
4.8 star rating 24 miles
Furniture Bank Factory Outlet
5.0 star rating 117 miles
         
Customer Reviews & Ratings
Complaint Posted 2/22/2011
. 1
. 0
Review 2/22/2011
This company DOES NOT respond to customer service inquiries even though their website & automated emails tout that they will respond in 2 business days. The product ordered was shipped from overseas & the delievery was expected in 3 weeks. It has been 8 weeks, & no response from the company (evevn though 3 emails were sent requesting information regarding this issue) & my MasterCard was charged the day of the purchase.

After making a customer service phone call, I will NEVER order from this company again! I was patronized for using Hotmail as an email account. Shop4Tech.com Customer Service told me they responded to my email, however I don't have a reply. Ironically, I do have the 3 promotional emails they have sent me since the original order & I have the 2 automated email responses from their "contact" page on their website. They also told me the product "shipped" on 01/10/2011, & that I needed to wait another week to see if I received the product & if I didn't receive the product to call back & they would try to track the product.

As of now, I still have not received the product (product order date: 01/05/2011; this posting & phone call to Shop4Tech.com Customer Service: 02/22/2011).

If you want good customer service & reliable shipping, DO NOT USE SHOP4TECH.COM!!!
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (855) 250-2030 Address   5595 Daniels Street, Suite H
Chino, CA 91710
Website   http://www.shop4tech.com Email  
Contact   Paul Chou Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.