|
|
Review 5/6/2011
|
|
Maytag fridge went out after 5 years. Smith Brothers was the first I saw on the google, so I called them and made an appointment the next day for $65 to inspect, which is included in the repair if I used them.
The guy comes on time, and says "you hear that click?" I said not really but ok, and he said I needed a new Hard Start kit. The kit cost $249, plus $149 to install it and tax. Well, it is just barely below the price threshold of replacing the refrigerator so I said ok.
He walks in with a part, unscrews the cover off the back, busts something out of there, installs the part in 2 minutes and says "it's done".
I'm amazed and feeling like I got taken, but paid the bill and he left.
I pulled the refrigerator out, took the cover off and looked at the part. I took a photo of it to get the brand (a supco rco410 3 in one) and looked up on Amazon. The part is $11.95.
So, what should have been $65 + maybe $50 for parts ($115 is fair for the time overall) I paid $410.
You decide....was I scammed? I have contacted the company (which looks to me is really just an answering service) so we will see if I get any response. But play it safe...stay away.
|
|
|
|
|
|
|
|