Alma D.'s review of Stevens Creek Chrysler, Jeep, Dodge

Stevens Creek Chrysler, Jeep, Dodge

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Complaint Posted 5/16/2011
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Review 5/16/2011
To make a long story short: My husband bought us a car from this dealer, financing $36,000 through our own bank and giving $3k cash down. They were pushing for $42000, but my husband persisted. Fine, $39k, they sold it to us, the purchase order was drawn up and signed by both my husband and the sales manager. The car was bought Wednesday, May 4th before we went on vacation. We returned the following week and on Sunday, exactly 11 days after the purchase, we get a salesman at our door. First, why is he at our house on a Sunday morning and secondly, why is he here at all? This salesman said we still owe them our downpayment of $3000. My husband showed him the purchase order where it was signed by his sales manager for cash received and financing received. He asked if he can have a copy. My husband said No you gave me this copy. Needless to say, we are not happy with them at all. Either someone swindled that cash or they're trying to recover their $3000 to make it up to $42000 where they originally wanted to be at. Then later that day we get a call from a supposed manager of the dealership threatening my husband to garnish his wages. That afternoon he got a call from a repo company! HORRENDOUS! If I could give them 0 stars, that would be far more appropriate. Car dealerships that operate this way should not be in business.
 
 
 
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Additional Business Information
Hours   Phone   (408) 248-1800 Address   4100 Stevens Creek Blvd
San Jose, CA 95129-1335
Website   Email   ptcruiser16@gmail.com
Contact   Mathew Zahari Other  
 
 
 
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